OrCore Compliance
CQC policies and procedures, written from how you work
OrCore Compliance helps you write your CQC policies from how you actually work. You describe your service, and your answers become draft policies.
What CQC asks for
CQC publishes the list of documents everyone must send with a new provider application, extra documents for some services, and a page on what each document must include. OrCore doesn't define what goes in a policy or what a policy has to say. Those choices come from you, or from a qualified specialist of your choice.
Your policies describe your service
Each draft records what you tell us your business does. You check each policy, change anything that doesn't match how you work, and sign it off as your own. You are responsible for checking that each one describes how your business really works.
Registering or updating
The interview is for providers who are registering with CQC, and for providers who are updating their policies.
How OrCore Compliance works
- You answer fixed questions about your business on a screen. Most questions ask you to describe what you do in your own words.
- Your answers fill OrCore's master policies, so the drafts describe your service in your own terms.
- You read each draft policy, change anything that isn't right, and sign it off as your own. Nothing is final until you have.
A typical home care business answers about 618 questions. The exact number depends on your service, because questions that don't apply to you are left out. Allow around six to eight hours in total. Most people spread it over several sittings.
What OrCore does not do
OrCore does not give advice. The questions record what you tell us your business does. They don't tell you how to run your service, and they don't set any standard or figure. For advice about your own service, please speak to a qualified specialist of your choice.
No guarantee of registration. CQC makes its own decision on every application, and nobody can promise an outcome. Your policies are one part of your application, and you are responsible for checking that each one describes how your business really works.
Your answers and your privacy
We only ask about your business, never about the people you care for. Please don't enter health information, or details about people who use your service or about individual members of staff. Your answers are stored on OrCore's own server and aren't sent to any outside service. They're used only to prepare your draft policies. Read our privacy notice.